As a home and business maintenance professional, you’re probably always on the go. You’re juggling multiple jobs, keeping track of customer information, and trying to stay organized. It can be tough to keep up with everything.
But that’s where small business software can help, so long as it’s inexpensive and easy to use! Small business software can help you with everything from managing your customer relationships to selling your services online. And it can do it all in one place, so you can spend less time juggling tasks and more time focusing on your business.
Here’s a closer look at how each part of small business software can help your handyman business:
Easy CRM software helps you track and manage your customer relationships, turning clients into raving fans. It can store customer contact information, purchase history, and communication history. This information can help you provide better customer service and build stronger relationships with your customers.
For example, you can use CRM software to send your customers invoices, with link to pay. You can send personalized birthday messages or offer them discounts on their next service. You can also use CRM software to track your customer satisfaction ratings and identify areas where you can improve.
George, a maintenance person for Catholic churches, used Selling Lane to improve his communication with diocese property managers. With churches and schools closing, he found himself managing additional locations across further distances. This made Selling Lane’s CRM essential, because it helped him keep track of his customers, their special concerns, and even the paint colors and chemicals they liked him to use on their properties. Customer satisfaction increased, and he even got a mention in Catholic Times magazine.
Task management software helps you track and manage your tasks. It can help you create to-do lists, set deadlines, and assign tasks to team members. This information can help you stay organized and on top of your workload.
For example, you can use task management software to create a to-do list for each job you’re working on. You can also use task management software to set deadlines for each task and assign tasks to your team members. This will help you ensure that all of your tasks are completed on time and on budget.
Paige Used Selling Lane’s Task Management to Stay Organized and Ahead of Her Workload. She started creating to-do lists for each job she was working on and setting deadlines for each task. She also started assigning tasks to outside vendors, such as house painters. This helped her to ensure that all of his tasks were completed on time and on budget, which got her more referrals and a higher customer satisfaction rating.
Giving customers multiple choices when selling products is the oldest and most successful method of having customers buy or upsell themselves. The Menu Selling Software, built into Selling Lane, helps you create and manage your online menu. It can help you list your services, set prices, and accept payments online. This information can help you sell your services more easily and reach a wider audience.
For example, you can use menu selling software to create an online menu of all of your services. You can also use menu selling software to set prices for your services and accept payments online. This will make it easier for customers to book your services and pay for them online.
Erik Used Menu Selling to Sell His Services With an iPad. He created a menu of three services and set prices for each service. He simply turned the iPad around to the customer and allowed them to pick the choice that made the most sense for them. Surprisingly, customers picked the middle choice more often, which usually resulted in an unexpected upsell. The cool thing is that Selling Lane sent an invoice immediately, so the customer could pay it with their smart phone many times before the job was even done.
A business website is an essential tool for any small business, and it’s included with Selling Lane. It’s a place where you can showcase your services, build trust with potential customers, and generate leads.
For example, you can use your business website to list your services, provide testimonials from past customers, and include a contact form so that potential customers can get in touch with you. You can also use your business website to promote special offers and discounts.
Coleen used her business website to showcase her services, build trust with potential customers, and generate leads. She listed his services on his website, provided testimonials from past customers, and included a contact form so that potential customers could get in touch with her. She also used his website to promote special offers and discounts. Result: on average, she now gets three leads a week from the website which result in referrals, and of course more business
As you can see, small business software can be a valuable asset for your handyman businesses. It can help you improve your customer service, stay organized, sell your services more easily, and reach a wider audience.
If you’re looking for a way to grow your handyman business, I encourage you to consider using Selling Lane. It can help you save time, money, and hassle. And it can help you take your business to the next level.
