Second Chance Offers & Deal Management

Did the high bidder flake? Did an item miss reserve? Don’t let it go unsold. “Hand Sell” it instantly to the runner-up.

In a perfect world, every high bidder pays, and every item meets reserve. In the real world, you need a backup plan.

Selling Lane’s “Hand Sell” feature is your built-in Deal Desk. It gives your clerks the flexibility to manually award an item to any buyer—before, during, or after the auction—without messing up your accounting.

3 Ways “Hand Selling” Saves Your Profit

1. The “Second Chance” Offer (Runner-Up Sale)

It’s the most frustrating part of the business: The high bidder wins, then disappears (or you have to block them for non-payment).

The Old Way: You have to re-list the item in next month’s auction and hope for the best.
The Selling Lane Way: Instantly look up the underbidder (the person who bid second highest) and “Hand Sell” the item to them at their last bid price. You save the sale immediately.

2. The “After-Sale” Negotiation (Private Treaty)

Sometimes an item almost hits the reserve, but the auctioneer passes it. Minutes later, the seller whispers, “Okay, I’ll take that lower offer.”

Work the Deal: With one click, your clerk can pull that “Passed” item back up and assign it to the bidder at the agreed price. The invoice is generated instantly.

3. The Parking Lot Deal

Someone walks into your yard or auction house and sees an item sitting there. They want to buy it now, outside of the auction flow.

Skip the Bidding: You don’t need to create a fake auction just to sell it. Use the Hand Sell button to create an invoice, take payment, and release the item in seconds.

How it Works in Selling Lane

We designed this to be “Clerk-Proof.” You don’t need to edit database tables or void invoices manually.

Select the Item: Find any lot (Active, Passed, or Unsold).
Click “Hand Sell”: This overrides the standard auction logic.
Choose the Buyer: Search for any registered user (or select from the bid history list).
Set the Price: Enter the agreed “Hammer Price.”
Done: The system calculates the buyer’s premium and taxes automatically and sends the invoice.

Why Flexibility Matters

Rigid software costs you money. If your auction platform doesn’t allow you to “back up” and fix a sale because a bidder walked away, you are stuck with unsold inventory.

Selling Lane is built for the chaos of real auctions. We give you the tools to close deals, even when things don’t go according to script.