Want To Sell? Study Psychology, Cognitive Bias, and Body Language.

Sales isn’t just about having a great product or delivering a pitch-perfect presentation. It’s about understanding people. The most successful salespeople are those who delve deep into the human psyche, leveraging knowledge from psychology, cognitive biases, and body language. By mastering these areas, you can significantly enhance your sales prowess and connect with your customers on a deeper level.

1. The Power of Psychology in Sales

Psychology plays a pivotal role in the sales process. It helps salespeople understand what drives their customers, what motivates them, and how they make decisions.

“People don’t ask for facts in making up their minds. They would rather have one good, soul-satisfying emotion than a dozen facts.” —

Robert Keith Leavitt

By understanding the psychological triggers that influence purchasing decisions, salespeople can tailor their approach to resonate with their audience. For instance, the principle of reciprocity suggests that people feel obligated to return a favor. In sales, this could mean offering a free trial or sample, which can increase the likelihood of a purchase later on.

2. Cognitive Biases: The Hidden Influencers

Cognitive biases are systematic patterns of deviation from norm or rationality in judgment. They influence our buying decisions, often without us even realizing it.

“The best salespeople know that their expertise can become their enemy in selling. At the moment they are tempted to tell the buyer something, instead they should be asking a question.” —

Neil Rackham

Some of the most influential cognitive biases in sales include:

  • The Anchoring Bias: This is where people rely too heavily on the first piece of information they hear. In sales, setting a higher initial price (even if you plan to offer a discount later) can make your actual selling price seem like a bargain.
  • The Confirmation Bias: People tend to search for and interpret information in a way that confirms their pre-existing beliefs. Salespeople can use this by presenting information that aligns with a customer’s existing opinions.

3. Body Language: The Unspoken Sales Tool

Body language can speak volumes. It can convey confidence, interest, trustworthiness, and a myriad of other emotions and characteristics.

“The body says what words cannot.” —

Martha Graham

For salespeople, understanding and harnessing the power of body language can be transformative. Some key aspects include:

  • Mirroring: Subtly mimicking the body language of your customer can create a sense of rapport and trust.
  • Open Posture: Standing or sitting with an open posture (not crossing arms or legs, for instance) can convey confidence and openness.
  • Eye Contact: Maintaining appropriate eye contact shows you’re engaged and trustworthy.
Selling Lane Small Business Software

Less Bias More Sales
With Selling Lane

30 Days Free– then Upgrade for Only $5

No credit card needed to try, click here

But I Sell online, How Can This Bias Stuff Help?

Same biases and psychology, but online?

In the digital age, many salespeople might wonder how these principles apply to online sales. After all, you can’t read body language through a screen, right? While the dynamics might differ, the core principles of psychology, cognitive biases, and even “digital body language” remain crucial for online sales success.

1. Digital Psychology and User Experience (UX)

Online, the user experience is your sales pitch. Every click, every page, and every pop-up plays a role in guiding your potential customer through the sales funnel.

“Make your marketing so useful, people would pay for it.” 

— Jay Baer

Understanding the psychology of your users can help in designing a more intuitive and user-friendly website. For instance, the principle of the ‘Paradox of Choice’ suggests that when presented with too many options, consumers are less likely to make a purchase. Streamlining choices on your website can lead to better conversion rates.

2. Cognitive Biases in Digital Marketing

Even in the digital realm, cognitive biases play a significant role in influencing purchasing decisions.

  • The Bandwagon Effect: Online reviews and testimonials can be powerful. When people see others buying or endorsing a product, they’re more likely to jump on the bandwagon.
  • Scarcity Bias: This is seen when online stores highlight limited stock or use countdown timers for sales. The fear of missing out can drive quick purchasing decisions.

3. Digital Body Language

While you can’t see your online customer, their digital behavior provides a plethora of insights. Digital body language refers to the cues and behaviors that consumers exhibit online and can include everything from the time spent on a page to the movement of their mouse.

“In the digital space, attention is a currency. We earn it. We spend it.” — Brian Solis

For instance:

  • Click Patterns: Which parts of your website are customers most engaged with? This can give insights into what’s working and what’s not.
  • Bounce Rate: If potential customers leave quickly, it might indicate that they didn’t find what they were looking for or were put off by the design or usability.
  • Cart Abandonment: If users are adding items to their cart but not completing the purchase, there might be a barrier in the final stages of your sales process.

Digital Conclusion

Whether you’re selling face-to-face or behind a screen, the principles of psychology, cognitive biases, and body language (or its digital equivalent) remain paramount. By understanding and harnessing these principles, online sellers can create a more engaging, intuitive, and persuasive digital sales experience. Remember, in the online world, every click tells a story. Make sure you’re listening.

Menu Selling in the Digital Age with a CRM

Incorporating the principles of psychology and cognitive biases into online sales is made even more effective with tools like SellingLane.com. Menu selling, traditionally a method used in face-to-face sales scenarios, has been revolutionized for the digital age by SellingLane’s menus selling system. By presenting customers with a clear, concise menu of product options and packages, it leverages the principle of simplifying choices, making the decision-making process smoother for the online consumer.

“People don’t want to buy a quarter-inch drill. They want a quarter-inch hole.” — Theodore Levitt

SellingLane understands this concept deeply. Their platform is designed to present products and services in a manner that resonates with the consumer’s core desires and needs. Instead of overwhelming them with jargon and countless options, SellingLane’s menu selling approach streamlines choices, making it easier for customers to understand the value proposition and make a purchase decision. This not only enhances the user experience, but also significantly boosts conversion rates. In a digital landscape where attention spans are short, and competition is fierce, tools like SellingLane can indeed make all the difference.

Bottom Line

In sales, understanding the product is just the tip of the iceberg. To truly excel, one must dive deep into the realms of psychology, cognitive biases, and body language. As Zig Ziglar once said,

“You don’t have to be great to start, but you have to start to be great.”

Start by understanding the human psyche, and watch your sales soar.

Selling Lane Small Business Software

More Digital Sales
With Selling Lane

30 Days Free– then Upgrade for Only $5

No credit card needed to try, click here




Future-Proofing: The Role of CRM in Adapting to Market Changes

Is it possible that a CRM can future prove my business?

“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.”

Charles Darwin

It’s survival of the fittest out there, and let’s just say Darwin would’ve been the ultimate CEO. Markets shimmy and shake more than a salsa dancer on a caffeine rush. And those businesses that can’t keep up? They’re just playing a tragic game of corporate “Simon Says.” To stay on your toes, you need a secret weapon: a ninja, a Swiss Army knife, a… CRM system! The unsung superhero in caped crusader attire, ready to keep your business dancing to the right beat. 🕺🎵📈

The Market: A Dance of Dynamics

“The only thing that is constant is change.”

Heraclitus

The market has always been dynamic. From the industrial revolution to the digital age, businesses have had to adapt or perish. Those that cling to outdated models and resist change often find themselves left in the dust. On the other hand, businesses that embrace change, that see it not as a threat but as an opportunity, are the ones that thrive.


The CRM: Your Business’s Crystal Ball

“In business, what’s dangerous is not to evolve.”

Jeff Bezos

A robust CRM system, like Selling Lane, isn’t just a tool for managing customer relationships. It’s a window into the future. By analyzing customer data, tracking trends, and predicting future behaviors, a CRM allows businesses to anticipate market changes before they happen. It’s like having a crystal ball, but without the vague prophecies and cryptic riddles.


Staying Agile in a World of Change

“Success is not final; failure is not fatal: It is the courage to continue that counts.”

Winston Churchill

With a CRM system in place, businesses can remain agile, ready to pivot their strategies based on real-time data. No more shooting in the dark or relying on gut feelings. Every decision is informed, every move calculated. And in the high-stakes game of business, having that edge can make all the difference.


Ensuring Long-Term Sustainability

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.”

Steve Jobs

But it’s not just about staying ahead of the curve. A CRM system ensures long-term sustainability. By fostering stronger customer relationships, optimizing sales strategies, and streamlining operations, businesses can ensure that they not only survive but thrive in the long run.

Can a CRM future proof my business

Final Thoughts: Embracing the Future

“The best way to predict the future is to create it.”

Peter Drucker

The market will continue to change, of that we can be certain. But with tools like Selling Lane’s CRM system, businesses can be prepared for whatever the future holds. By embracing change, leveraging data, and staying agile, the businesses of today can ensure that they remain the industry leaders of tomorrow.

So, as you navigate the tumultuous seas of the business world, remember: change is inevitable, but with the right tools and mindset, success is more than possible—it’s guaranteed.

Selling Lane Small Business Software

Selling Lane CRM for the Future,
Try for Free and Upgrade as Needed

Try for 30 days – or Upgrade for Only $5

No credit card needed to try, startups get the CRM free for 30


Books by Peter Drucker


Books by Charles Darwin




We Buy with Emotion, Then Justify with Logic

Sales justified with emotion

The Art of Persuasion in Sales.

“People don’t buy for logical reasons. They buy for emotional reasons.” –

Zig Ziglar

In the intricate dance of sales, understanding the psychology of the buyer is paramount. Time and again, studies and real-world experiences have shown that emotion, rather than cold hard facts, drives purchasing decisions. But once that emotional trigger is pulled, the brain seeks to rationalize the choice with logic. This delicate balance between heart and mind is where the magic happens, and where SellingLane’s Menu Selling System shines.

The Emotional Drive: Tapping into the Heart of the Buyer

“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” –

Peter Drucker

Every purchase, whether it’s a pack of gum or a luxury car, is driven by emotion. It could be the desire for pleasure, the need to avoid pain, the drive to feel secure, or the wish to be admired. These emotions are powerful motivators, often overriding logical considerations like price or features.

For instance, why do people buy high-end brands when similar products are available for less? It’s the emotional payoff – the feeling of prestige, the status symbol, or the personal reward for a job well done.


The Logical Justification: Making Peace with the Mind

“Make it simple. Make it memorable. Make it inviting to look at. Make it fun to read.” –

Leo Burnett

Once the emotional decision to buy is made, the brain steps in to justify the choice. This is where features, benefits, and value propositions come into play. The buyer seeks reasons to validate their emotional decision, to ensure they’ve made the right choice.

This is where a tool like SellingLane’s Menu Selling System becomes invaluable. By presenting options in a clear, logical format, it provides the buyer with the rational justification they need. They can see the value, understand the benefits, and feel confident in their decision.


SellingLane’s Menu Selling System: Bridging Emotion and Logic

“Sell the problem you solve. Not the product.”

The Bard Dad from the site Barddad.com

The brilliance of the Menu Selling System lies in its ability to cater to both the emotional and logical aspects of buying. By presenting options in a menu format, it taps into the buyer’s desire for choice and control, an emotional need. At the same time, the clear presentation of features and benefits provides the logical justification required.

Moreover, the system’s interactive nature encourages engagement, allowing the buyer to explore, compare, and customize, further enhancing the emotional connection while providing logical reasons for every choice made.


The Power of Storytelling in Sales

“Stories are the single most powerful weapon in a leader’s arsenal.” –

Howard Gardner

One of the most effective ways to tap into a buyer’s emotions is through storytelling. By weaving a narrative around a product or service, salespeople can create a connection, evoke emotions, and make the offering more memorable.

SellingLane’s Menu Selling System can be integrated into this narrative, providing a logical structure to the emotional story. It’s not just about presenting options; it’s about crafting a journey that resonates with the buyer, making them the hero of their own story.


Final Thoughts: Mastering the Art of Emotional Selling

“Don’t find customers for your products, find products for your customers.” –

Seth Godin

In the world of sales, understanding and leveraging the interplay between emotion and logic is crucial. By tapping into the emotional drivers of a purchase and then providing the logical justification, salespeople can create a powerful, persuasive narrative that resonates with buyers.

With tools like SellingLane’s Menu Selling System, this balance between heart and mind becomes easier to achieve, leading to more successful sales and satisfied customers.

Selling Lane Small Business Software

Get Logical
With Selling Lane

30 Days Free– then Upgrade for Only $5

No credit card needed to try, click here




Ditching Your Job? The Top 10 Reasons People Quit Their Job And Start A Company

Woman quitting her job and starting your own business

Ah, the daily drudgery of the 9-to-5—where your soul feels like it’s wrapped in bureaucratic bubble wrap. It’s as exciting as a tofu sandwich on gluten-free bread, am I right? But hold onto your neckties and pantyhose, folks! There’s a whole other universe beyond the taupe walls of your cubicle, zoom calls and meetings that should’ve been emails. Ready to start a company, to take the red pill? Here are the top 10 reasons folks are tossing their ID badges into the ‘meh’ pile and diving headfirst into the kaleidoscopic chaos of entrepreneurship!

1. Chasing the Dream, Not the Dollar, Ever felt like your job was as inspiring as watching paint dry? Many do. Entrepreneurship is the canvas where passions come alive, turning hobbies into hustles and dreams into dividends.

2. Bye-Bye, Alarm Clock Tyranny, Who decided 9-to-5 was the golden window of productivity anyway? Owning a business means you can ditch the alarm clock and work when you’re at your brilliant best, be it at the crack of dawn or the witching hour.

3. Escaping the “Boss-zilla”, start a company the old adage, people quit bosses not companies, is so true. Bad bosses aren’t just the stuff of movies. They’re real, they’re out there, and they’re making employees dream of escape. Why endure the daily drama of a boss-zilla when you can be your own benevolent leader?

Bad bosses, ruin businesses
Bad Bosses Ruin Businesses

Ah, the world of bad bosses—a peculiar universe where every day feels like Monday! Here are some types you might have crossed paths with or heard about at the water cooler;

  1. The Micromanager: Watches your every move like a hawk eyeing its prey. Did you really need approval to staple those papers together?
  2. Ghost Boss: Almost mythical in nature. You’ve heard tales of their existence but rarely see them. Communication? Ha, good luck!
  3. Credit Thief: Your ideas are suddenly theirs in every meeting. “Oh, that breakthrough strategy? That was all me.”
  4. Mr./Ms. “Because I Said So”: No reasoning, no logic, just the good old “my way or the highway” approach.
  5. The Volcano: Calm one moment, erupting the next. Their mood can switch faster than a light bulb.
  6. The Buddy-Boss: Tries too hard to be your friend, often blurring professional boundaries. Sure, you wanted to discuss your weekend plans—but not during the yearly review.
  7. The Unrealistic Expectations Setter: Wants a year’s worth of work done in a week and wonders why it’s not achieved.
  8. The No Feedback Freddie: Never offers any guidance—positive or negative. It’s like working for a wall.
  9. The Over-promiser: Regularly makes promises they can’t (or won’t) keep. “You’ll definitely get that raise… soonish… maybe.”
  10. The Perpetual Pessimist: No matter how well things are going, they can always find the dark cloud.

It’s worth noting that everyone can have an off day, but these boss types display a consistent pattern of such behaviors, turning workdays into an endless game of survival. If you’ve encountered one of these or have your own to add to the list, solidarity! And here’s to hoping for better workdays ahead. 🥂

4. Climbing Imaginary Ladders Ever felt like you’re trying to ascend a corporate ladder that’s just… painted on the wall? Entrepreneurship offers a real trajectory, with sky’s-the-limit potential and no glass ceilings in sight.

5. Side Hustles Turn Main Hustle That weekend gig designing quirky T-shirts? It just might out-earn your “real” job. When side gigs start raining cash, it’s a sign from the universe to take the entrepreneurial plunge.

6. Financial Freedom (and Maybe a Yacht) Fixed salaries are so last century. Entrepreneurship is the golden ticket to financial freedom, where you’re not just earning but building an empire. And who knows? Maybe there’s a yacht in your future.

7. Unleashing the Inner Maverick In the corporate world, thinking outside the box often means picking a different shade of grey. Entrepreneurs, on the other hand, get to paint with the entire color spectrum. It’s where innovation dances with creativity.

8. Crafting a Culture, Not Just Fitting In Tired of corporate jargon and soulless office spaces? As an entrepreneur, you’re the master of your domain, creating a culture that’s a reflection of your values, quirks, and that penchant for Funko Pop collectibles.

9. Because Plan B Became Plan A Sometimes life throws curveballs, like layoffs or recessions. But as the saying goes, when one door closes, a window to entrepreneurship flings wide open. Necessity, after all, is the mother of invention.

10. Building a Kingdom, Not Just a Career Entrepreneurship isn’t just about making a living; it’s about building a legacy. It’s the chance to create something that’ll outlive you, be it a brand, a product, or a legend.

The Bottom Line (With a Twist) Leaving the predictable world of traditional employment for the unpredictable seas of entrepreneurship isn’t just a decision; it’s an adventure. It’s about chasing dreams, dodging “boss-zillas,” and maybe, just maybe, buying that yacht. So, if the entrepreneurial bug has bitten you, remember: life’s too short for boring 9-to-5s. Dive in, dream big, and let the adventure begin! 🚀🌟🛥️

We would love to help, by giving you free software to get started.

Selling Lane Small Business Software

Avoid the Bad Bosses
With Selling Lane

Unlimited Free for Startups – or Upgrade for Only $25

No credit card needed to try, startups get the CRM free forever

Or get the discounted Business Max Plan for $75




A Guide to Being a Solopreneur: Turn Passion to Profit:

The art of being a Solopreneur and how to use a crm while doing it,

According to census records from 2020 roughly 6,000,000 individuals are what’s known as the Solopreneur. That’s literally 5% of the US workforce is a Lone Operator, and it’s even higher in other countries. And that’s not including people that are running single person businesses as a side gig. Solopreneurs are emerging as a dominant force in the worldwide marketplace today. These passionate individuals, driven by a unique vision and an unyielding work ethic, are redefining the landscape of modern business. But passion alone, while a powerful motivator, isn’t always enough to ensure success. That’s where tools like Selling Lane come into play, bridging the gap between passion and profit.

A solopreneur is an individual who establishes and operates a business on their own, rather than with partners or co-founders. Unlike entrepreneurs who might delegate responsibilities to a team or aim to scale their business with the addition of employees, Self-Employed Professionals prefer to run their business single-handedly. They handle every aspect of their business, from product development to marketing and customer service. The term “solopreneur” is derived from “solo” (meaning one person) and “entrepreneur” (a person who sets up a business or businesses).

The US Chamber of Commerce



Being a Solopreneur Can Be Like Juggling Meatball Sundaes

“The old marketing model is broken. You can’t just advertise your way to success.”

“You need to build relationships with your customers and earn their trust.”

by Seth Godin has changed the way people think about marketing and work.

Being a Solopreneur is like juggling ice cream and meatballs
Solopreneurship Struggles

As a solopreneur, you have a lot on your plate. You’re responsible for everything from marketing and sales to customer service and accounting. It can be tough to keep up, especially when you’re just getting started.

That’s where Selling Lane comes in. Selling Lane is a powerful business software platform that can help you to automate many of the tasks involved in running your business, so you can focus on what you do best: serving your customers and growing your business.

A Few Ways That Selling Lane Can Help You Turn Your passion Into Profit:

  • Simplify processes: Selling Lane helps you to automate tasks such as scheduling appointments, routing your team, and generating invoices. This frees up your time so that you can focus on more important things, such as networking with potential customers and developing new products or services.
  • Make customers happier: Selling Lane provides you with a complete view of each customer, including their contact information, appointment history, and communication logs. This allows you to provide personalized service to each customer and build strong relationships.
  • Get paid faster: Selling Lane’s unique Menu Selling feature allows you to present a menu of your products or services to customers on an iPad or tablet. This can lead to more effective upselling and cross-selling, resulting in increased revenue.
  • Know what’s going on: Selling Lane provides you with valuable insights into your business, such as your most popular products or services, your peak times for appointments, and your customer satisfaction ratings. This information can help you to make informed decisions about your business and identify areas where you can improve.

A Few Tips for Using Selling Lane to Reach New Heights as a Solopreneur

Suggestions on using a CRM as a Solopreneurship or small business owner
Tips and Tricks for CRM as a Solopreneur

  • Get organized: Take some time to set up your Selling Lane account and organize your customer data. This will make it easier for you to use Selling Lane’s features and provide excellent customer service.
  • Use automation: Selling Lane offers a variety of automation features that can help you to save time and be more efficient. Make sure to take advantage of these features to free up your time for other tasks.
  • Track your progress: Selling Lane provides you with a variety of reports that can help you to track your progress and identify areas where you can improve. Take some time each week to review these reports and make necessary adjustments.
  • Get support: Selling Lane offers a variety of support resources, such as online documentation, video tutorials, and live chat support. Don’t hesitate to reach out for help if you need it.

Selling Lane is a powerful business tool that can help you to take your solopreneur business to the next level. By following the tips above, you can learn how to use Selling Lane to streamline your operations, improve your customer service, and increase your revenue.

Additional Tips for Startups and Solopreneurs

More ideas for small business owners, and entrepreneurs
Ideas for small business owners

  • Network with other solopreneurs: Networking with other solopreneurs is a great way to learn from others, get support, and find new opportunities. There are many online and offline networking communities available for solopreneurs.
  • Invest in yourself: It’s important to invest in your own education and development as a solopreneur. This could include taking online courses, attending workshops, or hiring a coach.
  • Take breaks: It’s important to take breaks, even when you’re working for yourself. Make sure to schedule time for yourself each day to relax and recharge.

By following these tips, you can set yourself up for success as a solopreneur.

The Solopreneur’s Challenge

Being a Solo Founder is not without its challenges. You’re the captain of your ship, responsible for every aspect of your business. From client acquisition to service delivery, from invoicing to marketing, the solopreneur wears many hats. The challenge? Ensuring that your passion project doesn’t get lost amidst the myriad of business tasks.

Enter Selling Lane: The Solopreneur’s Secret Weapon

Selling Lane is more than just a business tool; it’s like making a small business owner’s dream real. Here’s how it happens:

  1. Menu Selling: Also known as giving customers choices. Customers don’t want to be bullied into buying things they want to be given choices, and being allowed to make their own decision. This is consultative selling and is one of the unique features of Selling Lane. Menu Selling, allows solopreneurs and team to present their services in an organized, appealing manner. It’s not just about selling a service; it’s about upselling and cross-selling, maximizing every client interaction.
  2. Fast Invoicing and Link to Pay: Cash flow is king for the Lone Founder and accounting managers. Selling Lane’s invoicing system is streamlined, intuitive, and designed to get you paid faster. No more chasing payments or getting lost in paperwork, with link to pay, the customer can pay the moment the invoice arrives. No more mailed checks or sending customers to collections and ruining your relationships.
  3. Task Management: As a One-Person Business Owner, your to-do list is never-ending. My old boss used to call it in an amorphous mass of un-do-ability. But with Selling Lane’s task management feature ensures that you stay on top of your tasks, never missing a deadline or forgetting a client meeting.
  4. CRM Tailored for the Solopreneur: Selling Lane understands that as a Independent Business Owner, your relationship with your clients is personal. Their CRM is designed to nurture these relationships, ensuring repeat business and referrals.

Transforming Passion into Sustainable Profit

With Selling Lane, solopreneurs can focus on what they do best: delivering exceptional value to their clients. By handling the business side of things, Selling Lane ensures that your passion project remains profitable, sustainable, and enjoyable.

Final Thoughts for the Lone Founder in you

In the world of solopreneurship, passion is your driving force. But to transform this passion into a profitable venture, you need the right tools by your side. Selling Lane is more than just a tool; it’s a partner, ensuring that your solopreneurial journey is both rewarding and successful.

Guide to Solopreneurship

Top 7 Reasons Why Solopreneurs Choose SellingLane

  1. Efficient Time Management: Highlight how SellingLane helps manage various tasks efficiently, ensuring no missed deadlines or appointments.
  2. Client Relationship Nurturing: Elaborate on how the CRM feature helps maintain and nurture client relationships, ensuring repeat business and referrals.
  3. Streamlined Invoicing: Discuss how the Fast Invoicing feature ensures quick and hassle-free billing, improving cash flow.
  4. Enhanced Client Presentation: Explain the benefits of Menu Selling in presenting services in an organized and appealing manner, maximizing upselling and cross-selling opportunities.
  5. Task Prioritization: Describe how task management features help prioritize tasks, ensuring focus on critical aspects of the business.
  6. Affordability and Scalability: Talk about the pricing and plans that are affordable and scalable according to the solopreneur’s business size and needs.
  7. User-Friendly Interface: Mention the ease of use and how even those with minimal technical knowledge can navigate through the platform effectively.



Ultimate Guide: How to Set the Correct Price for Your Services.

How to Set Pricing

Setting the right price for your services or product is a delicate balance. Price too high, and you risk alienating potential customers. Price too low, and you might undervalue your services, leaving money on the table. This guide will walk you through the steps to find that sweet spot, ensuring you’re compensated fairly while offering value to your clients.

  1. 1. Understand Your Costs Before setting a price, it’s essential to have a clear understanding of your costs. This includes:

    • Direct Costs: These are the costs directly associated with delivering your service, such as materials or labor.
    • Indirect Costs: Overheads like rent, utilities, and salaries for non-production staff.
    • Profit Margin: Decide on a percentage of profit you want to make on top of your costs.

  2. Research the Market Understanding what competitors charge for similar services provides a benchmark. However, ensure you’re comparing apples to apples. Consider factors like service quality, brand reputation, and additional offerings.
  3. Perceived Value Your services’ value isn’t just about the tangible results you deliver. It’s also about the intangible benefits, such as peace of mind, reliability, or unique expertise. Understand your unique selling proposition and how it adds value to your clients.
  4. Avoid the Race to the Bottom While competitive pricing is essential, constantly undercutting competitors can be a dangerous game. Not only does it reduce your profit margins, but it can also devalue your services in the eyes of potential clients. Sometimes, a higher price can signal better quality or expertise. Remember, there’s a market for premium services, and many clients are willing to pay more for top-tier solutions.
  5. Flexibility is Key Fixed pricing isn’t always the answer. Consider offering tiered pricing, packages, or discounts for long-term contracts. This provides options for different client needs and budgets.
  6. Regularly Review and Adjust The market, your costs, and your services will evolve. Regularly review and adjust your pricing to ensure it remains competitive and reflective of the value you provide.

Bottom Line, setting the right price is a blend of art and science. By understanding your costs, researching the market, and recognizing your unique value, you can set a price that’s fair to both you and your clients. Remember, it’s not always about being the cheapest. It’s about providing undeniable value for the price you charge.


Decoding Pricing Models:

Techniques and Approaches to Set Your Business Apart

Pricing is more than just slapping a dollar amount on your product or service. It’s a strategic tool that can position your business, influence consumer perception, and drive sales. Let’s dive into some of the most popular pricing models, techniques, and approaches that businesses use today.

  1. Cost-Plus Pricing This is one of the simplest methods. It involves calculating the cost of producing a product and then adding a markup percentage to determine the final price.
    Example: If a product costs $50 to produce and you want a 20% profit margin, the price becomes $60.
  2. Value-Based Pricing This model sets prices based on the perceived value to the customer rather than the cost of the product.
    Example: A luxury purse brand might price its products in the thousands, not because it costs that much to produce, but because of the prestige and status it offers to customers.
  3. Penetration Pricing This strategy involves setting a low initial price to attract customers and gain market share quickly. The prices are raised once this objective is achieved.
    Example: Streaming services offering introductory discounted rates for the first few months.
  4. Skimming Pricing Here, businesses set high prices for new products to capitalize on early buyers willing to pay more. Over time, prices are reduced to attract a broader audience.
    Example: New tech gadgets often have high initial prices, which decrease as newer models are introduced.
  5. Dynamic Pricing Prices are adjusted in real-time based on market demand, competitor prices, and other external factors.
    Example: Airline ticket prices or hotel room rates that fluctuate based on demand and time.
  6. Bundle Pricing Multiple products are sold together at a lower price than if purchased separately.
    Example: A software suite offering word processing, spreadsheet, and presentation tools at a combined lower price.
  7. Psychological Pricing Prices are set based on psychological triggers rather than pure economic factors.
    Example: Pricing a product at $9.99 instead of $10 to make it seem more affordable.
  8. Freemium Pricing, Offering basic services for free while charging for advanced features or functionalities.
    Example: Mobile apps that are free to download but have in-app purchases for additional features.
  9. Hourly or Time-Based Pricing Common in service industries, where clients are charged based on the time spent.
    Example: Lawyers or consultants charging an hourly rate.
  10. And our favorite, Tiered Pricing, offering a product or service at different price points with varying features.
    Example: Software packages that come in basic, premium, and enterprise versions.

Final Thoughts Choosing the right pricing strategy is crucial for your business’s profitability and growth. It’s essential to understand your market, costs, and value proposition. Regularly review and adjust your pricing strategy based on feedback, market changes, and business goals. Remember, the right price is a powerful tool in building trust, value, and loyalty among your customers.

Selling Lane Small Business Software

Price your business correctly
with Selling Lane CRM

Unlimited Free for Startups – or Upgrade for Only $25

No credit card needed to try, startups get the CRM free forever

Or get the discounted Business Max Plan for $75




7 Ways to Master Pricing Tiers for your Business

How you price your product or service can be as crucial as the product itself. One popular method that has proven effective across various industries is the use of pricing tiers. But what are they, and how can they benefit your business?

What are Pricing Tiers? According to the US Chamber of Commerce,

“Tiered pricing offers flexibility and scalability to your customers, while offering you opportunities to upsell different service levels for added revenue.”

https://www.uschamber.com/co/

Pricing tiers are a structured way of presenting different price points for a product or service, each offering varying levels of value or features. It’s a strategy that caters to a diverse customer base with different needs and budgets.

The Anatomy of Pricing Tiers

  1. Entry-Level Tier: This is the most basic version, often priced at the lowest point to attract maximum customers. It provides essential features suitable for beginners or those with minimal needs.
  2. Mid-Level Tier: A step up from the basic, this tier offers additional features and benefits, targeting customers who need more than just the essentials but aren’t looking for advanced features.
  3. Premium Tier: The top-tier, often with the highest price point, offers all the bells and whistles. It’s designed for customers who want the full range of features and are willing to pay a premium for it.

Benefits of Pricing Tiers

  1. Flexibility for Customers: Tiers cater to a broad audience, from budget-conscious customers to those seeking premium offerings.
  2. Increased Revenue: By offering a premium tier, businesses can cater to customers willing to pay more for advanced features.
  3. Clear Value Proposition: Each tier clearly defines what the customer gets, making the decision process more straightforward.
  4. Upselling Opportunities: Once a customer is familiar with the basic tier, they might consider upgrading to access more features.
Fresh desks pricing tiers
Example of tiered pricing, Fresh Desk makes it funkey.

Crafting Effective Pricing Tiers

  1. Understand Your Audience: Know who your customers are and what they value. This understanding will guide the features you include in each tier.
  2. Highlight the Differences: Ensure that the distinctions between each tier are clear and justifiable.
  3. Avoid Overwhelming Choices: Too many tiers can confuse customers. Stick to a clear, simple structure.
  4. Regularly Review: As your product evolves and the market changes, revisit your tiers to ensure they remain relevant and competitive.

Final Thoughts on Pricing Tiers Pricing tiers, when executed correctly, can be a game-changer for businesses. They provide clarity, choice, and value to customers while maximizing revenue opportunities for the company. As with any strategy, it’s essential to keep the customer’s needs at the forefront, ensuring that each tier offers genuine value. Remember, it’s not just about different price points; it’s about delivering varying levels of value that resonate with your target audience.

Selling Lane Small Business Software

Start Your Own Pricing Tiers
with Selling Lane

Unlimited Free for Startups – or Upgrade for Only $25

No credit card needed to try, startups get the CRM free forever

Or get the discounted Business Max Plan for $75




Consistency: The Antidote to the Rollercoaster Pipeline

Hero to Zero the art of not loosing Benton

The unpredictability of sales results has long been a Rollercoaster challenge for businesses. Peaks of success followed by valleys of low performance can wreak havoc on forecasting, morale, and growth strategies.

“Good month, bad month – the Hero to Zero effect of poor CRM utilization”

Jude Campbell the managing partner at Selling Lane

This phenomenon, known as the rollercoaster effect, stems from outdated pipeline techniques. However, the modern solution, a Customer Relationship Management (CRM) system, promises to transform this inconsistency into a steady upward trajectory.

Understanding the Rollercoaster Effect

The rollercoaster effect paints a picture of erratic sales performance. Imagine a month where your sales team is celebrating record-breaking numbers, only to face a steep decline in the subsequent month. Such volatility isn’t merely a morale dampener; it’s a significant impediment to strategic business planning.

CRM: The Beacon of Consistency

  1. Centralized Data Storage: By acting as a unified repository for all customer-related data, a CRM ensures that every team member operates with uniform information, fostering consistent communication and engagement with potential clients.
  2. Automated Follow-ups: Missed follow-ups often contribute to the rollercoaster effect. CRM’s automated reminders and scheduling tools ensure that every lead receives timely attention.
  3. Data-Driven Insights: Moving away from intuition-based decisions, CRM systems offer insights rooted in concrete data about customer behavior. This shift enables sales teams to refine their strategies for more predictable and consistent outcomes.
  4. Streamlined Sales Process: By automating various sales stages, from lead capture to deal closure, a CRM not only conserves time but also guarantees that every lead experiences a consistent nurturing process.
  5. Enhanced Customer Relationships: CRM’s essence lies in nurturing and elevating relationships. With a comprehensive view of each customer, sales teams can craft personalized interactions, fostering trust and ensuring consistent sales.

The Power of Consistency

In the competitive arena of sales, achieving consistency can set a business apart. While occasional highs from the rollercoaster effect might seem appealing, the accompanying lows can be detrimental. A balanced approach offered by a CRM system ensures sustainable growth without dramatic fluctuations.

Well, that was interesting, but there’s more

Old pipeline techniques and their resulting rollercoaster effect are becoming obsolete. In the contemporary business landscape, the demand for consistency is paramount. Adopting a cutting-edge CRM system like Selling Lane can be the catalyst for not just matching the competition but outpacing it. Embrace a future of steady, consistent growth and leave the peaks and valleys behind. 🚀📈

Selling Lane Small Business Software

Avoid the Sales Rollercoaster
With Selling Lane

Unlimited Free for Startups – or Upgrade for Only $25

No credit card needed to try, startups get the CRM free forever

Or get the discounted Business Max Plan for $75




The Main Reason You Need A CRM: Beyond the Acronym

The world is brimming with TLAs (Three-Letter Acronyms). We’ve got FBI, CIA, IRS, and now… CRM? Yep, the business world has its own set of acronyms, and CRM is one that’s been making waves. But what exactly is a CRM? And is it just another fancy term marketers throw around?

Countless Random Memories? Think Again! CRM stands for Customer Relationship Management. It’s not a memory disorder or the title of a pop song. In essence, it’s a software designed to help businesses manage their interactions with customers. Imagine a digital version of your notebook where you jot down client details, but minus the coffee stains and those doodles that look like they’re from another dimension.

CRM: The Unsung Hero of Businesses, Ever had that embarrassing moment where you forgot a client’s name or wished them on their pet’s birthday instead of theirs? A CRM is your safeguard against such blunders. It’s akin to having an ultra-efficient assistant, minus the chit-chat during coffee breaks.

A robust CRM can:

  • Store customer details (so you don’t mix up Mr. Smith with Mr. Smitten).
  • Handle leads and opportunities (because manually updating spreadsheets is so passé).
  • Enhance customer service (because every customer deserves VIP treatment).
  • Boost sales (because who doesn’t like a thicker wallet?).

Do You Really Need a CRM? You might be under the impression that CRMs are exclusively for mammoth corporations. But whether you’re a solo entrepreneur crafting quirky squirrel hats or a growing business, a CRM could be your game-changer.

If your desk resembles a sticky note jungle or you’ve been addressing your top client as ‘Fluffy’, it’s high time you considered a CRM.

Enter Selling Lane CRM: The Ultimate Business Companion If you thought CRMs were just about storing names and numbers, brace yourself. Selling Lane CRM is like the multi-tool of business software, minus the complexity.

Here’s a glimpse of what SellingLane.com CRM offers:

  • Invoicing: No more typos or outdated invoice templates.
  • Menu Selling: Upsell with style and precision.
  • Task Management: Keep your tasks in check and never miss a deadline.
  • Business Websites: Launch a professional-looking site without the tech jargon.
  • Route Planning: Navigate your business routes like a pro.

In Conclusion: CRM – Your Business’s Silent Cheerleader Selling Lane CRM isn’t just another tool. It’s a comprehensive solution tailored for the unique needs of small businesses. With its plethora of features, it makes business management feel like a breeze.

So, if you’re still on the fence about CRMs, give Selling Lane a try. It might just become your business’s new best friend.

P.S. For the record, no squirrels were involved in the making of those hats. But we bet they’d look dashing!

Postscript: Embrace the CRM Magic! CRMs aren’t just jargon. They’re transformative tools designed to streamline your business operations. If you’re still relying on scribbled notes and makeshift plans, it’s time to embrace the CRM revolution. After all, who wouldn’t want a tool that’s 99% more effective than shouting into the void? 😉🚀

#CRM #BusinessTools #SellingLaneMagic




Best Way to Protect Your Customer Base? A 2nd CRM

Protect your customer name file with a second CRM

The Why of a 2nd private CRM

In the cutthroat jungle of sales, your customers are your trusty vines, swinging you towards success. But switch jobs or CRM systems, and you might just find yourself dangling! 🌿😲 Want to keep those precious connections from unraveling? Time to get yourself a personal CRM, your very own Tarzan-like grip on success. No vine-slip guaranteed!

Independence and Control

A personal CRM gives you ownership and control over your customer data. Unlike company-provided CRMs, where data might be shared or restricted, a personal CRM is entirely yours. It ensures that your customer relationships remain intact, no matter where your career takes you.

Tailored to Your Needs

With a personal CRM, you can customize the system to suit your specific needs and preferences. You can track the information that’s most relevant to you and organize it in a way that makes sense for your workflow.

Security and Privacy

Your customer data is sensitive, and a personal CRM provides a secure environment to store this information. With robust encryption and privacy controls, you can be confident that your data is safe.

Features to Look For

When choosing a personal CRM, consider the following features:

  • Ease of Use: Look for a system that’s intuitive and user-friendly.
  • Integration: Ensure it can integrate with other tools you use, such as email and calendar apps.
  • Mobility: A mobile app or responsive design will allow you to access your CRM on the go.
  • Customization: The ability to tailor fields and views to your needs is crucial.

Conclusion

Your customer base is one of your most valuable assets as a salesperson. Protecting and nurturing those relationships is key to sustained success. A personal CRM provides the independence, control, and customization you need to manage your customer relationships effectively.

Investing in a personal CRM is an investment in your career. It’s a tool that will grow with you, adapt to your needs, and provide a stable foundation for building and maintaining customer relationships. Don’t leave your customer base to chance; take control with a personal CRM and watch your sales soar.

Selling Lane Small Business Software

Selling Lane The Easy CRM,
Free For Life or Upgrade as Needed

Unlimited Free for Startups – or Upgrade for Only $25

No credit card needed to try, startups get the Easy CRM free forever

Or get the discounted Business Max Plan for $75